Terms of service

Last updated: July 27, 2026

These Terms of Service govern your access to and use of refinedqualities.com and related services operated by Refined Qualities. By accessing the Services or placing an order, you agree to these Terms.

Eligibility and accounts
You must be able to enter into a binding agreement in your jurisdiction. You are responsible for accurate account information and the confidentiality of your credentials.

Products and availability
We make reasonable efforts to describe products accurately. Colors, textures, and other details may appear differently depending on photography, lighting, and device settings. Product availability, sizes, quantities, and promotions may change without notice.

Prices, taxes, and payment
Prices are displayed in the currency indicated at checkout. Applicable shipping charges, discounts, and taxes are calculated at checkout. You authorize the selected payment provider to charge the total shown when you submit an order.

Orders
An order confirmation acknowledges receipt and does not guarantee acceptance. We may verify information or cancel and refund an order for suspected fraud, pricing or inventory errors, payment issues, or other reasonable grounds.

Shipping, returns, and exchanges
Shipping options and estimates are provided at checkout. Delivery dates are estimates and can be affected by carriers, customs, weather, and other circumstances outside our control. Shipping, returns, and exchanges are governed by the policies displayed on the Services. Nothing in these Terms limits rights that cannot lawfully be waived.

Promotions
Promotions and discount codes are subject to their stated conditions and availability. Unless stated otherwise, offers cannot be combined, applied retroactively, transferred, or redeemed for cash.

Reviews and submitted content
If you submit a review, photograph, comment, or other content, you represent that you have the right to submit it. You grant Refined Qualities a non-exclusive, worldwide, royalty-free license to use and display that content in connection with operating and promoting the Services and products.

Intellectual property
The Services and their content, including trademarks, logos, graphics, photographs, videos, text, product names, and designs, are owned by or licensed to Refined Qualities and protected by applicable law. You may not reproduce, distribute, sell, or exploit them without permission.

Acceptable use
You may not use the Services to violate law or another person’s rights, submit false information, transmit malicious code, interfere with security, scrape through unauthorized automated means, or engage in fraud or abuse.

Third-party services
The Services may include tools, payment methods, links, or content provided by third parties. Those services may be governed by separate terms and policies.

Disclaimer and limitation of liability
To the fullest extent permitted by law, the Services are provided as is and as available. We do not guarantee uninterrupted or error-free operation. Refined Qualities will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Our aggregate liability for a claim related to a purchase will not exceed the amount paid for the product giving rise to the claim. These limitations do not apply where prohibited by law.

Governing law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.

Changes and contact
We may update these Terms by posting a revised version with a new effective date. Questions can be sent to admin@refinedqualities.com.